Michelle Robb is no ordinary homeowner – perhaps you even recognize her name. As our very own Director of Residential Marketing, Robb knows HVAC inside and out. So you can understand what a vote of confidence it is that, when faced with replacing her home’s old HVAC system, she chose none other than our Diamond Comfort System™.
The selected Diamond Comfort System, comprised of MXZ outdoor units and a combination of MVZ and SEZ indoor units, offered Robb true zoning. She said, “There are two of us in the home: my 84-year-old mom and me. I’m not home much, so we were conditioning an entire home when only one person was there during the day.”
Zoned technology also offered Robb something she wasn’t seeing much with other manufacturers: the option for ducted units with an INVERTER-driven compressor. She said, “A multi-position unit would work when nothing else would. Most of the time, we live in the den/kitchen area. There wasn’t a wall location that lent itself to a wall-mounted unit. And I’d done major renovations to the ceiling, so no space could accommodate a lay-in. Multi-position was it!”
Since installation, Robb has been controlling her units through our kumo cloud™ programmable controller app. “I didn’t want anything on the walls – aesthetically – so Mitsubishi Electric’s kumo cloud app was great. But my mom needed to control her area not through an app. Obviously, I want my mom to be comfortable, which meant her own set of controls. So she now has her own zone with her own wall-mounted controller.”
Between the zoning and controls options, Robb and her mother are enjoying true personalized comfort. To learn more about the project, check out the case study here.